You should immediately assign a field nurse case manager in any of the following situations:
- Catastrophic injuries such as Traumatic Brain Injury, Spinal Cord Injury, Amputation, and Burn Injury.
- Complex medical conditions that have the potential to negatively impact recovery: hypertension, diabetes, obesity, age and prior injuries.
- “Creeping Catastrophic” claims …… someone is just not improving as would be expected based on the initial diagnosis.